V OY A G E ,s privacy policy lets you inform about the information we accumulate from our valued customers and how we utilize this information with strict confidentiality for a better consumer experience in the future. To be noted clearly, no personal information is used/shared in any other platform rather than V OY A G E customer support team. So if you have any questions or require information about V OY A G E privacy policy, feel free to contact us.

Consent:

While browsing this website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect to assist you:

Whenever you visit our website, we identify and record only useful data that can help us to understand your requirements and collaborate with you to make your shopping experience the best. Especially whenever you visit our website are asked to provide personal information in cases like-

How we collect information:

We collect information in the following way-

ONLINE VISITORS INFORMATION:

We may ask you to provide some personal information whenever you visit our website. This information will be used only to inform you about our offers, new collection arrivals, new outlet opening etc.

PHONE OR FAX COMMUNICATION:

V OY A G E does not sell any product over phone communication or SMS. In case of online selling authorized person will communicate for further processing. V OY A G E will also never ask you about any sensitive information about credit/debit cards, personal information, or promotional offers.

JOB APPLICATION AT V OY A G E :

Whenever you apply for a job from our website, we collect information from your resume only to evaluate you as a job candidate. Your personal information is never shared to any third-party organization. Any claim to personal information manipulation will not be entertained to V OY A G E .

INFORMATION FROM V OY A G E NEWSLETTER:

V OY A G Enewsletter option allows you to let know all our promotional offers, events, store openings, new collection arrivals, and other V OY A G E news. We will have to collect some of your personal information such as name, e-mail, postal area code, interest in the clothing section etc. in order to understand your need and to send you related newsletters accordingly.

You can easily unsubscribe from our newsletter anytime without any charge from our website.

INFORMATION THROUGH CUSTOMER SERVICE:

In order to improve our service and to answer your queries, complaints or suggestion, our customer support team can ask your phone number/E-mail address from our authorized website or Facebook page. We will keep secure your personal information and will use your feedback to create a smarter service for you.

REGISTERED MEMBERS:

We store basic information and purchase history of registered members in order to track their orders.

We may use your identifiable information to send periodic emails to provide you the updates regarding V OY A G E new arrivals, campaigns, and any other activities. However, if you prefer to no longer receive V OY A G E emails, you can unsubscribe following the instructions at the bottom of each of our emails.

Information you need to know:

Whenever you visit and purchase from our outlet we collect some information from you. Please be noted you do not need to provide any information when you are purchasing through cash. We will only need your co-operation in case of card payments through signature or any needed card-related information. V OY A G E always believes in delivering customer-centric sales support and to maintain it we may ask you to participate in surveys/complaints or suggestion forms.

WEBSITE ANALYTICS:

V OY A G E keeps track of customers’ general information on usual website visits as well as shopping. Through web analytics, we collect the internet protocol addresses of the customers who visit our website. We also use technical aspects like cookies to collect information. We prefer collecting information of purchasing intention, area of preference, past purchasing section, time spent on the website, used browser, etc. V OY A G E uses the combination of this information to create the best shopping experience of yours and to improve future marketing initiatives to present our website well.

USAGE OF COOKIES:

A cookie is information stored on your computer by a website you visit. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). We use the following cookies to optimize your experience on our Site and to provide our services. If you do not wish to get the privilege of cookies you can simply disable it from your browser setting. However, without cookies, you cannot enjoy all the offers/features of our website.

Security of personal details:

Your Privacy is one of our major concerns.We always keep the safeguard to your information that we collect through different channels of communication by only authorized employees of the company/service provider. We secured your information through physical, technical, and administrative safeguards designed to help keep it safe, including encryption and in some cases techniques to reduce the ability to identify an individual. But We may have to share your personal information to a law enforcement agency in response to any search warrant/legally valid inquiry by the laws of Bangladesh.

CHANGE OF POLICY:

This privacy policy can change due to new rules and regulations, unavoidable circumstances or unseen events. Changes in the policy will always be updated here immediately. Please do visit this section periodically for your own clarification.